Hospital Operations

Principles of High Efficiency Health Care

Wallace J. Hopp & William S. Lovejoy (with senior physicians of Michigan Medicine)

Publisher

Pearson / FT Press

Edition

2013 (pub. Oct 2012)

ISBN-13

9780132908665

The reference text of the University of Michigan Ross and IOE healthcare operations courses. Each clinical unit (ED, nursing units, OR, diagnostics) is analysed through stakeholder perspectives, operating principles and key management issues; Appendix A distils the management principles used throughout.

Table of Contents8 entries

1. Introduction to Hospital Operations (stakeholders, a metaphor for hospital operations, principles-driven management)
2. Emergency Department
3. Nursing Units
4. Operating Rooms
5. Diagnostic Services
6. Hospital of the Future (product and process integration, management challenges)
7. Appendix A: Management Principles
8. Appendix B: Historical Justification for and Development of Standard Bed/Population Ratios

Healthcare Operations Management

Daniel B. McLaughlin, John R. Olson & Luv Sharma

Publisher

Health Administration Press / AUPHA

Edition

4th ed., 2022

ISBN-13

9781640553071

The AUPHA/HAP graduate text for health administration programs, built around the running case of Vincent Valley Hospital and Health System. Moves from strategy and the balanced scorecard through analytics, Six Sigma and Lean to patient flow, scheduling, supply chain and financial performance.

Table of Contents16 entries

1. Part I: Introduction to Healthcare Operations
2. The Challenge and the Opportunity
3. History of Performance Improvement
4. Evidence-Based Medicine and Value Purchasing
5. Use of Technology in Healthcare Delivery
6. Part II: Setting Goals and Executing Strategy
7. Strategy and the Balanced Scorecard
8. Project Management
9. Part III: Performance Improvement Tools, Techniques, and Programs
10. Tools for Problem Solving and Decision Making
11. Healthcare Analytics
12. Quality Improvement in Healthcare
13. Lean Healthcare
14. Part IV: Applications to Contemporary Healthcare Operations Issues
15. Process Improvement and Patient Flow
16. Scheduling and Capacity Management
17. Supply Chain Management
18. Improving Financial Performance with Operations Management
19. Part V: Putting It All Together for Operational Excellence
20. Emerging Trends in Healthcare
21. Holding the Gains

Health Care Operations Management

A Systems Perspective

James R. Langabeer II & Jeffrey Helton

Publisher

Jones & Bartlett Learning

Edition

3rd ed., 2021 (pub. Feb 2020)

ISBN-13

9781284194142

A systems-oriented text written by a former hospital executive and a former health-system CFO; unusually strong on operational finance, operating metrics, benchmarking, Excel-based analysis and a four-chapter treatment of the hospital supply chain, inventory and pharmacy operations.

Table of Contents18 entries

1. Part I: An Overview to Healthcare Operations
2. Operations Management and Decision-Making
3. Hospitals and the Healthcare Industry
4. Operational Finance
5. Health Plan Operations
6. Part II: Methods for Improving Operations
7. Operational Planning and Analysis
8. Quality and Process Management
9. Six Sigma and Lean Management
10. Forecasting and Decision Tools
11. Productivity and Performance Management
12. Project Management
13. Part III: Analytical Tools and Technology
14. Operational Metrics in Healthcare Organizations
15. Statistical Applications in Operations Management
16. Using Information Technology in Operations Management
17. Operations Analysis and Benchmarking
18. Part IV: Healthcare Supply Chain
19. Supply Chain Management
20. Purchasing and Materials Management
21. Financial Management of Inventory
22. Operations Management in the Pharmacy

Operations Management in Healthcare

Strategy and Practice

Corinne M. Karuppan, Nancy E. Dunlap & Michael R. Waldrum

Publisher

Springer Publishing Company

Edition

2nd ed., 2021

ISBN-13

9780826147714

Organised around the four competitive priorities of operations (quality, delivery, cost, flexibility) and the journey of a fictitious system toward high reliability. Strong quantitative toolkit with Excel appendices for forecasting, control charts, queuing simulation and staff scheduling.

Table of Contents15 entries

1. Part I: Getting Organized for Value-Based Healthcare Delivery
2. Healthcare: Past, Present, and Future
3. Strategy (App. 2.1 Productivity)
4. Forecasting Demand (App. 3.1 Time Series and Regression with Excel)
5. Project Management
6. Part II: Competing on Quality
7. Quality Management
8. Statistical Process Control
9. Lean Six Sigma
10. Part III: Competing on Delivery
11. Process Analysis and Design
12. Capacity and Demand (App. 9.1 Queuing Simulation with Excel)
13. Scheduling Staff, Patients, and Jobs
14. Part IV: Competing on Cost
15. Supply Chain Management
16. Cost: Basic Concepts
17. Part V: Competing on Flexibility
18. Anticipating and Adapting to Change
19. Health IT: An Enabler of Flexibility
20. Part VI: Connecting the Concepts and Reaping the Rewards
21. Accreditation, Awards, and the Highly Reliable Organization

Operations Management for Healthcare ≈ contents

Ed. Jan Vissers, Sylvia Elkhuizen & Nathan Proudlove

Publisher

Routledge

Edition

2nd ed., 2022 (1st ed. 2005: Health Operations Management, Vissers & Beech)

ISBN-13

9780367895952

The European reference for health services operations management (Erasmus, Eindhoven, Manchester). Frames hospital logistics as unit, chain and network problems and pairs the theory with case studies on admission planning, specialist master scheduling and queueing-based capacity decisions.

Table of Contents17 entries

1. Introduction
2. Part I: Theory and Concepts
3. HSOM Concepts
4. Data and Modelling
5. Operations Management of Units
6. Operations Management of Process Chains
7. Improvement Approaches
8. Linking Operations with Outcomes
9. Part II: Practice and Improvement
10. Improving Operations Management of Units
11. Improving Operations Management of Process Chains
12. Improving Operations Management of Networks
13. Use and Misuse of Queueing Theory for Hospital Capacity Decisions
14. Surgical Admission Planning and Patient Mix Optimisation
15. Using Pathways to Model Care Processes and Analyse Performance
16. Comparative OM Analysis of Stroke Services in Six EU Countries
17. Analysing Process and Unit OM Performance for General Surgery
18. Master Scheduling of Medical Specialists
19. Cardio Care Simulation: Modelling the Interaction between Resources

Managing Patient Flow in Hospitals

Strategies and Solutions

Ed. Eugene Litvak (foreword by Susan Dentzer)

Publisher

Joint Commission Resources

Edition

2nd ed., 2010

ISBN-13

9781599404899

The source of variability methodology: separate natural from artificial variability, smooth elective surgical schedules, then size beds and staff for the remaining demand. Written for The Joint Commission's leadership standard on patient flow, with the Cincinnati Children's, Kaiser Anaheim and Northwest Community case studies.

Table of Contents9 entries

1. Foreword (Susan Dentzer) · Introduction (Eugene Litvak)
2. I. Tutorials
3. The Problem of Patient Flow
4. Impact of Patient Flow Issues on Nursing Staff and Patients
5. Assessment of Patient Flow
6. Strategies for Managing Patient Flow
7. Measurement and Evaluation of Patient Flow: The Right Data, Measures, and Analyses
8. II. Case Studies
9. Cincinnati Children's Hospital Medical Center: Redesigning Perioperative Flow Using Operations Management Tools to Improve Access and Safety
10. Kaiser Permanente Southern California, Kaiser Foundation Hospital in Anaheim: Optimizing Patient Flow
11. Improving Hospitalwide Patient Flow at Northwest Community Hospital

Patient Flow

Reducing Delay in Healthcare Delivery

Ed. Randolph Hall

Publisher

Springer (International Series in Operations Research & Management Science, vol. 206)

Edition

2nd ed., 2013

ISBN-13

9781461495116

The most cited edited book on delay in healthcare, combining industrial engineers, emergency physicians and IHI improvement leaders. Covers hospital-wide flow, ED crowding, surgical waiting lists, appointment systems, staffing, simulation and queueing.

Table of Contents21 entries

1. Part I: Integrated Healthcare Systems
2. Modeling Patient Flows Through the Healthcare System
3. Interdependency of Hospital Departments and Hospital-Wide Patient Flows
4. Hospitals and Clinical Facilities, Processes and Design for Patient Flow
5. Part II: Crowding and the Consequences of Delay
6. Emergency Department Crowding: The Nature of the Problem and Why It Matters
7. The Consequences of Emergency Department Crowding and Delays for Patients
8. Access to Surgery and Medical Consequences of Delays
9. Part III: Demand, Prioritization and Appointments
10. Breakthrough Demand-Capacity Management Strategies to Improve Hospital Flow, Safety, and Satisfaction
11. Managing Patient Appointments in Primary Care
12. Waiting Lists for Surgery
13. Triage in Nonemergency Services
14. Part IV: Modeling and Analysis Tools
15. Personnel Staffing and Scheduling
16. Discrete-Event Simulation of Health Care Systems
17. Process Mapping of a Regional Trauma System
18. Forecasting Demand for Regional Healthcare
19. Queueing Analysis in Healthcare
20. Rapid Distribution of Medical Supplies
21. Part V: Achieving Change
22. Using a Diagnostic to Focus Hospital Flow Improvement Strategies
23. Improving Patient Satisfaction Through Flow
24. Mayo Post Acute Care Program and Care Continuum
25. A Logistics Approach for Hospital Process Improvements
26. Managing a Patient Flow Improvement Project

Analytics and Decision Support in Health Care Operations Management

Yasar A. Ozcan

Publisher

Jossey-Bass / Wiley

Edition

3rd ed., 2017 (4th ed. retitled Healthcare Analytics and Operations Management, 2026)

ISBN-13

9781119219811

The quantitative workhorse of MHA programs (VCU and many others): forecasting, decision analysis, facility location and layout, staffing, scheduling, DEA benchmarking, linear programming, queuing and simulation, each solved with Excel templates on hospital examples.

Table of Contents15 entries

1. Introduction to Analytics and Decision Support in Health Care Operations Management
2. Predictive Analytics
3. Decision Making in Health Care
4. Facility Location
5. Facility Layout
6. Flow Processes Improvement: Reengineering and Lean Management
7. Staffing
8. Scheduling
9. Productivity and Performance Benchmarking
10. Resource Allocation
11. Supply Chain and Inventory Management
12. Quality Control and Improvement
13. Project Management
14. Queuing Models and Capacity Planning
15. Simulation

Handbook of Healthcare Operations Management

Methods and Applications

Ed. Brian T. Denton

Publisher

Springer (ISOR series)

Edition

2013

ISBN-13

9781461458845

The state-of-the-art survey by leading healthcare OR/OM researchers (Green, Gupta, Demeulemeester and others): queueing, agent-based simulation and optimisation, then OR scheduling, ICUs, patient flow, outpatient clinics, no-shows, ED operations and hospital supply chains.

Table of Contents20 entries

1. Improving Access to Healthcare: Models of Adaptive Behavior
2. Queueing Models for Healthcare Operations
3. Applications of Agent-Based Modeling and Simulation to Healthcare Operations Management
4. Optimization in Healthcare Delivery Modeling: Methods and Applications
5. Operating Room Planning and Scheduling
6. The Modeling, Analysis, and Management of Intensive Care Units
7. Improving the Flow of Patients Through Healthcare Organizations
8. Capacity Allocation and Flexibility in Primary Care
9. Improving Scheduling and Flow in Complex Outpatient Clinics
10. No-Show Modeling for Adult Ambulatory Clinics
11. Simulation and Real-Time Optimised Relocation for Improving Ambulance Operations
12. Planning and Managing Mass Prophylaxis Clinic Operations
13. Emergency Departments: Repairs While You Wait, No Appointment Necessary
14. Location Models in Healthcare
15. Models and Methods for Improving Patient Access
16. Coordinating Health Services: An Operations Management Perspective
17. Managing Supply Critical to Patient Care: An Introduction to Hospital Inventory Management for Pharmaceuticals
18. The Challenges of Hospital Supply Chain Management, from Central Stores to Nursing Units
19. Overcoming the Challenges of the Last Mile: A Model of Riders for Health
20. Allocating Scarce Healthcare Resources in Developing Countries: A Case for Malaria Prevention

Operations Research and Health Care

A Handbook of Methods and Applications

Ed. Margaret L. Brandeau, François Sainfort & William P. Pierskalla

Publisher

Kluwer Academic / Springer (ISOR series, vol. 70)

Edition

2004

ISBN-13

9781402076299

The foundational OR handbook for health care. Its operations section, opening with Linda Green's chapter on hospital capacity planning (why occupancy targets mislead), remains the standard starting point for bed-sizing and queueing arguments.

Table of Contents32 entries

1. Introduction
2. Health Care Delivery: Current Problems and Future Challenges
3. Health Care Operations Management
4. Capacity Planning and Management in Hospitals (L. V. Green)
5. Location of Health Care Facilities
6. Ambulance Service Planning: Simulation and Data Visualization
7. Supply Chain Management of Blood Banks
8. Evaluating the Efficiency of Hospitals' Perioperative Services Using DEA
9. Benchmarking Using DEA: The Case of Mental Health Organizations
10. Using Simulation in an Acute-Care Hospital: Easier Said Than Done
11. Public Policy and Economic Analysis
12. Estimating Risks to the Public Health
13. Modeling Health Outcomes for Economic Analysis
14. Duct Tape for Decision Makers: The Use of OR Models in Pharmacoeconomics
15. Drug Policy: Insights from Mathematical Analysis
16. Modeling the Costs and Effects of Maintenance Treatment for Opiate Addiction
17. Harm Reduction in the Control of Infectious Diseases Among Injection Drug Users
18. The Cost Effectiveness of Partially Effective HIV Vaccines
19. Designing Pediatric Formularies for Childhood Immunization Using Integer Programming Models
20. Allocating Resources to Control Infectious Diseases
21. Microbial Risk Assessment for Drinking Water
22. Screening for Diabetic Retinopathy
23. Decision Making for Bioterror Preparedness: Examples from Smallpox Vaccination Policy
24. Models for Kidney Allocation
25. Planning in the Face of Politics: Reshaping Children's Health Services in Inner London
26. Clinical Applications
27. Modeling Medical Treatment Using Markov Decision Processes
28. Dynamic Influence Diagrams: Applications to Medical Decision Modeling
29. Assessment of the Benefits of Anesthesia Patient Risk Reduction Measures
30. An Asthma Policy Model
31. A Bayesian Network to Assist Mammography Interpretation
32. Optimization and Decision Support in Brachytherapy Treatment Planning
33. Radiotherapy Treatment Design and Linear Programming
34. Optimization Tools for Radiation Treatment Planning in Matlab
35. Transmission Model Analysis of Non-Typeable Haemophilus Influenzae
36. The Impact of Novel Treatments on Burden in Alzheimer's Disease: Insights from a Mathematical Model

Lean Hospitals

Improving Quality, Patient Safety, and Employee Engagement

Mark Graban (foreword by John Toussaint)

Publisher

Productivity Press / CRC Press

Edition

3rd ed., 2016

ISBN-13

9781498743259

Shingo Research Award winner and the most widely read introduction to Lean in hospitals, translated into several languages. The third edition adds Toyota Kata, structured problem solving and a chapter on Lean design of facilities.

Table of Contents13 entries

1. The Need for Lean
2. Overview of Lean for Hospitals and Health Systems
3. Value and Waste
4. Observing the Process and Value Streams
5. Standardized Work as a Foundation of Lean
6. Lean Methods: Visual Management, 5S, and Kanban
7. Proactive Root Cause Problem Solving
8. Preventing Errors and Harm
9. Improving Flow
10. Lean Design
11. Engaging and Leading Employees
12. Getting Started with Lean
13. A Vision for a Lean Hospital and Health System

Transforming Health Care

Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

Charles Kenney (foreword by Donald M. Berwick)

Publisher

Productivity Press / CRC Press

Edition

2011 (pub. 2010)

ISBN-13

9781563273759

The definitive account of the Virginia Mason Production System, the best-known application of the Toyota Production System in a U.S. hospital; widely used as a teaching case on leadership, safety alerts and redesign of procedural and inpatient care.

Table of Contents10 entries

1. A New Idea
2. Journey to Japan
3. The Blue Yarn
4. Safety Crusade
5. Ambulatory Care Breakthrough
6. Transforming Procedural Care
7. Transforming Inpatient Care
8. Better, Faster, More Affordable
9. Management Method
10. The Journey Continues

On the Mend ≈ contents

Revolutionizing Healthcare to Save Lives and Transform the Industry

John Toussaint & Roger A. Gerard (with Emily Adams)

Publisher

Lean Enterprise Institute

Edition

2010

ISBN-13

9781934109274

Shingo Research Award winner. ThedaCare's former CEO and chief learning officer describe a seven-year Lean transformation (including the Collaborative Care inpatient unit) and close with a nine-step action plan for senior leaders.

Table of Contents9 entries

1. Introduction: Inside the Black Box
2. Scope of coverage (chapter titles not verified)
3. Healthcare at the point of care: the patient's path through hospital and clinic
4. Distilling lean principles from industry: focus on patients, value and time
5. Continuous improvement and respect for people as the foundation
6. Redesigning inpatient care: the Collaborative Care unit
7. Cardiac surgery, clinics and laboratory: ThedaCare's improvement projects
8. The leader's role: lean cannot be delegated
9. A nine-step action plan for senior leaders, and what ThedaCare would do differently
10. Closing thoughts on healthcare policy

Strategic Management of the Healthcare Supply Chain

Eugene Schneller, Yousef Abdulsalam, Karen Conway & Jim Eckler

Publisher

Jossey-Bass / Wiley

Edition

2nd ed., 2023 (1st ed. 2006, Schneller & Smeltzer)

ISBN-13

9781119908449

The standard graduate text on the hospital supply chain from the ASU Health Sector Supply Chain Research Consortium; covers physician preference items, GPOs, logistics, maturity models and the resilience agenda after COVID-19.

Table of Contents10 entries

1. Overview of Supply Chain Management in Healthcare: Here's the Big Picture
2. Strategic Framework for Healthcare Supply Chain Management
3. Risk Management Strategies: Healthcare Is Risky, So Is Supply Chain Management
4. Product Preference, Standardization and Value: Evidence and Alignment Are Foundational
5. Purchasing and Strategic Alliances: Success Requires Good Partners
6. Logistics Strategies: The Devil Is in the Details
7. Performance and Maturity: You Only Get What You Measure
8. Organization Design for Managing the Supply Chain
9. Information Technology Strategies: Information Is the Glue That Binds
10. Tying It Together: The Resilience and Preparedness Mandate

Healthcare Facility Planning

Thinking Strategically

Cynthia Hayward

Publisher

Health Administration Press (ACHE Management Series)

Edition

2nd ed., 2016

ISBN-13

9781567938005

The executive-level guide to predesign planning, the stage where long-term operating costs and flexibility are locked in. Links demand forecasting, operations improvement and technology plans to the facility master plan, with six worked case studies.

Table of Contents16 entries

1. Rethinking the Facility Planning Process
2. Understanding Your Current Facility
3. Defining Strategic Direction and Future Demand
4. Coordinating Operations Improvement Initiatives and Planned Technology Investments with Facility Planning
5. Identifying Facility Needs and Establishing Priorities
6. Reaching Consensus on a Long-Range Facility Investment Strategy
7. Identifying Specific Projects and Preparing a Phasing and Implementation Plan
8. Beginning Detailed Operational and Space Programming
9. Case Study: Developing a Ten-Year Capital Investment Strategy for a Multihospital System
10. Case Study: Planning an Ambulatory Care Facility
11. Case Study: Evaluating Emergency Expansion
12. Case Study: Developing a Bed Expansion Plan
13. Case Study: Consolidating Two Acute Care Hospitals
14. Case Study: Planning a Prototype Community Health Center
15. Optimizing Current and Future Flexibility
16. Ensuring Success: Optimizing Your Capital Investments

Guidelines for Design and Construction of Hospitals

Facility Guidelines Institute (FGI)

Publisher

Facility Guidelines Institute

Edition

2022 ed. (revised every four years)

ISBN-13

9780999135570

The minimum design standard adopted as code or reference by most U.S. states and federal agencies. Required reading for any hospital programming course: safety risk assessment, patient room and unit requirements, departmental chapters and ASHRAE/ASHE Standard 170 ventilation.

Table of Contents13 entries

1. Part 1: General
2. 1.1 Introduction
3. 1.2 Planning, Design, Construction, and Commissioning (functional program, safety risk assessment, acoustics, wayfinding)
4. 1.3 Site
5. 1.4 Equipment
6. Part 2: Hospital Facility Types
7. 2.1 Common Elements for Hospitals
8. 2.2 Specific Requirements for General Hospitals
9. 2.3 Specific Requirements for Children's Hospitals
10. 2.4 Specific Requirements for Critical Access and Other Small Hospitals
11. 2.5 Specific Requirements for Behavioral and Mental Health Hospitals
12. 2.6 Specific Requirements for Rehabilitation Hospitals
13. 2.7 Specific Requirements for Mobile/Transportable Medical Units
14. Part 3: Ventilation of Health Care Facilities
15. ANSI/ASHRAE/ASHE Standard 170-2021: Ventilation of Health Care Facilities
16. Health Care Facility Nomenclature Conventions

Hospital and Healthcare Facility Design ≈ contents

Richard L. Miller, Earl S. Swensson & J. Todd Robinson

Publisher

W. W. Norton & Company

Edition

3rd ed., 2012

ISBN-13

9780393733099

Often called the healthcare design bible; three generations of architecture students and planners have used it since 1995. Draws on five decades of Earl Swensson Associates practice, with all-new case studies on Lean, LEED, evidence-based and Planetree design.

Table of Contents9 entries

1. Scope of coverage (chapter titles not verified)
2. History and evolution of the hospital in American society
3. Current and emerging trends in medical care, technology and delivery
4. Evidence-based design and the healing environment
5. Lean and LEED practices in facility design
6. Planetree and patient-centered design
7. Emergency, surgical and diagnostic facilities
8. Women's and children's healthcare facilities
9. Care environments for the elderly
10. Case studies from facilities across the United States

Building Type Basics for Healthcare Facilities

Richard L. Kobus, Ronald L. Skaggs, Michael Bobrow, Julia Thomas & Thomas M. Payette (ser. ed. Stephen A. Kliment)

Publisher

John Wiley & Sons

Edition

2nd ed., 2008

ISBN-13

9780470135419

A compact building-type primer written by principals of leading U.S. healthcare firms (Tsoi/Kobus, HKS, Bobrow/Thomas, Payette); the quickest route into departmental planning, nursing unit typologies and ambulatory care building types.

Table of Contents6 entries

1. Preface (Stephen A. Kliment)
2. Perspective (Richard L. Kobus)
3. Ancillary Departments (Ronald L. Skaggs)
4. Inpatient Care Facilities (Michael Bobrow & Julia Thomas)
5. Ambulatory Care Facilities (Thomas M. Payette & Sho-Ping Chin)
6. Bibliography · Index

Hospitals

A Design Manual

Cor Wagenaar, Noor Mens, Guru Manja, Colette Niemeijer & Tom Guthknecht

Publisher

Birkhäuser

Edition

2018 (pbk. 2019)

ISBN-13

9783038214731

The international design manual from the Birkhäuser series: planning principles organised by care pathway and department, followed by around forty documented projects from Europe, North America, Asia and Africa.

Table of Contents22 entries

1. Defining the Hospital of Tomorrow
2. Paradigm Change? The Perspective of the Patient
3. Healthcare as a Public Service
4. The Business Case for Hospitals
5. Changing Healthcare Needs
6. Distribution of Healthcare Facilities: Centralization, Decentralization and the Network Hospital
7. The Design of Hospitals: Care Pathways
8. Processes and Spaces: The Example of the Maternity Department
9. Evidence-Based Design for Healing Environments
10. Designing Hospitals
11. The Building Type and Its Emergence
12. Zoning and Traffic System
13. Public Spaces
14. Arrival and Entrance
15. Public Spaces in and Around the Hospital: Streets, Squares, Patios, Waiting Areas, Healing Gardens
16. Wayfinding: Signage and Orientation Systems
17. Treatment Areas
18. Planning: An Integral Approach
19. Outpatient Department
20. Inpatient Wards
21. Diagnostic Imaging
22. Operating Theater and Recovery Area
23. Intensive Care Unit
24. Emergency Department
25. Laboratory Department
26. Selection of Projects
27. Around 40 case studies (e.g., Akershus University Hospital, Butaro District Hospital, Royal Children's Hospital Melbourne, Maggie's Centres)

Medical and Dental Space Planning

A Comprehensive Guide to Design, Equipment, and Clinical Procedures

Jain Malkin

Publisher

John Wiley & Sons

Edition

4th ed., 2014

ISBN-13

9781118456729

The definitive space-planning reference for outpatient and ambulatory facilities, with room sizes, programming tables and over 600 plans and photographs; essential for hospital outpatient departments, medical office buildings and ambulatory surgery centers.

Table of Contents14 entries

1. New Directions
2. General Parameters of Medical Space Planning
3. Practice of Medicine: Primary Care
4. Community Health Centers
5. Medicine: Specialized Suites
6. Diagnostic Medicine
7. Group Practice
8. Ambulatory Surgical Centers
9. Paramedical Suites
10. Practice of Dentistry
11. Interior Finishes and Furniture
12. Lighting
13. Construction Methods and Building Systems
14. Researching Codes and Reference Materials

Lean-Led Hospital Design ≈ contents

Creating the Efficient Hospital of the Future

Naida Grunden & Charles Hagood

Publisher

Productivity Press / CRC Press

Edition

2012

ISBN-13

9781439868287

2013 Shingo Prize winner and the bridge between operations and architecture: process redesign must precede facility design. Draws on eight real projects and interviews with hospital leaders and architects, including integrated project delivery.

Table of Contents11 entries

1. The Two Faces of Lean: Process Design and Facility Design
2. Traditional versus Lean-Led Hospital Design
3. A Model for Lean-Led Design
4. Are We Too Late?
5. Are We Too Early?
6. Standardization Supports Flexibility
7. When to Break the Rules
8. At the Tipping Point
9. Cultural Context for Lean-Led Design
10. Lean Technology
11. Looking to the Future

Evidence-Based Healthcare Design

Rosalyn Cama (foreword by Roger Ulrich)

Publisher

John Wiley & Sons

Edition

2009

ISBN-13

9780470149423

The ASID-endorsed methods book on evidence-based design, structured as a four-step process from gathering intelligence to measuring and sharing outcomes, with essays by leading researchers and practitioners.

Table of Contents8 entries

1. Introduction: The Long View
2. Part I: Drivers for Change
3. Understanding the Shift Toward Evidence-Based Design in Healthcare
4. Part II: Evidence-Based Design Methodology
5. Step 1: Gather Qualitative and Quantitative Intelligence
6. Step 2: Mapping Strategic, Cultural and Research Goals
7. Step 3: Hypothesize Outcomes, Innovate and Translational Design
8. Step 4: Measure and Share Outcomes
9. Evidence-Based Design in Practice
10. Part III: Nexus
11. Growth Opportunities for the Design Professional

Improving Healthcare with Better Building Design

Ed. Sara O. Marberry

Publisher

Health Administration Press (ACHE Management Series), with The Center for Health Design

Edition

2006

ISBN-13

9781567932492

The executive-facing synthesis of the evidence on design, stress, safety and the business case, co-published with The Center for Health Design; includes the Ulrich and Zimring chapters that underpin most evidence-based design arguments.

Table of Contents9 entries

1. Opportunity Is Now (Rosalyn Cama)
2. What Patients Want (Paul Alexander & Mary P. Malone)
3. Environment's Impact on Stress (Roger S. Ulrich et al.)
4. Environment's Impact on Safety (Craig Zimring et al.)
5. Environmentally Responsible Hospitals (Greg Roberts & Robin Guenther)
6. Designing a Better Environment (Jain Malkin)
7. Compelling Business Case for Better Buildings (Blair Sadler et al.)
8. Cultural Transformation and Design (D. Kirk Hamilton & Robin Diane Orr)
9. Vision Starts at the Top (Sara O. Marberry)

Design That Cares

Planning Health Facilities for Patients and Visitors

Janet R. Carpman & Myron A. Grant

Publisher

Jossey-Bass / Wiley (AHA Press)

Edition

3rd ed., 2016

ISBN-13

9780787988111

Award-winning textbook that walks through a health facility from the parking lot to the inpatient room, translating patient and visitor research (wayfinding, privacy, comfort, access to nature, disability) into design review questions.

Table of Contents11 entries

1. Introduction
2. A Look at Current Healthcare-Facility Design Research
3. Arrival and Exterior Wayfinding
4. Interior Wayfinding and the Circulation System
5. Reception and Waiting Areas
6. Diagnostic and Treatment Areas
7. Inpatient Rooms and Baths
8. Access to Nature
9. Users with Disabilities
10. Special Places and Services
11. User Participation in Healthcare-Facility Design

Healing Spaces

The Science of Place and Well-Being

Esther M. Sternberg

Publisher

Belknap Press of Harvard University Press

Edition

Pbk., 2010 (orig. 2009)

ISBN-13

9780674057487

An NIH neuroimmunologist explains how sight, sound, smell and spatial orientation act on stress and immune pathways; the most widely read general-audience book behind the healing-environment movement and a common assigned reading in design studios.

Table of Contents12 entries

1. Healing Places
2. Seeing and Healing
3. Sound and Silence
4. Cotton Wool and Clouds of Frankincense
5. Mazes and Labyrinths
6. Finding Your Way . . .
7. . . . and Losing It
8. Healing Thought and Healing Prayer
9. Hormones of Hope and Healing
10. Hospitals and Well-Being
11. Healing Cities, Healing World
12. Healing Gardens and My Place of Peace

Sustainable Healthcare Architecture

Robin Guenther & Gail Vittori

Publisher

John Wiley & Sons (Wiley Series in Sustainable Design)

Edition

2nd ed., 2013

ISBN-13

9781118086827

The leading reference on the environmental footprint and health effects of hospital buildings: energy, toxics, biophilia and the value case, with 55 international case studies and profiles of NHS, Kaiser Permanente and other systems.

Table of Contents10 entries

1. Part 1: Context
2. Design and Stewardship
3. The Built Environment and Human Health
4. Environment and Medicine
5. Nature and Healing
6. Part 2: Actualizing the Vision
7. Improving Performance
8. Measuring Value
9. Lessons from Health Systems
10. Part 3: Sustainable Healthcare Today
11. Global Survey
12. Part 4: Visioning the Future
13. Toward a New Language of Form
14. Creating the Twenty-First-Century Hospital

Rise of the Modern Hospital

An Architectural History of Health and Healing, 1870-1940

Jeanne Kisacky

Publisher

University of Pittsburgh Press

Edition

2017

ISBN-13

9780822944614

Winner of the 2017 Fred B. Kniffen Award. Traces how the American hospital moved from the decentralized pavilion to the vertical, centralized building, and how germ theory, asepsis and medical technology reshaped the building type.

Table of Contents8 entries

1. Introduction
2. The Hospital Building as a Means of Disease Prevention, 1700-1873
3. The Transformative Potential and Conservative Reality of Germ Theory and Antisepsis, 1874-1877
4. The Post-Germ Theory Pavilion in the Dawn of Asepsis, 1878-1897
5. Hygienic Decentralization vs. Functional Centralization: Reasons for Continuity and Change, 1898-1917
6. The Vertical Hospital as an Attractive Factory, 1917-1929
7. The "Meadow Monument to Medicine and Science," 1930-1945
8. Postwar Hospital Design Trends

Medicine by Design

The Architect and the Modern Hospital, 1893-1943

Annmarie Adams

Publisher

University of Minnesota Press

Edition

2008

ISBN-13

9780816651146

Using Montreal's Royal Victoria Hospital, shows that hospital buildings actively shaped modern medicine; organised around the people who used and designed the building: patients, nurses, architects and doctors.

Table of Contents6 entries

1. Introduction
2. 1893
3. Patients
4. Nurses
5. Architects and Doctors
6. Modernisms

Healthcare Architecture in an Era of Radical Transformation ≈ contents

Stephen Verderber & David J. Fine

Publisher

Yale University Press

Edition

2000

ISBN-13

9780300078398

Picks up where Thompson and Goldin's history ends (the 1960s) and covers the megahospital, its crisis, the reinvention of the hospital and patient room, and settings for the aged and community care, framed by six waves of health architecture.

Table of Contents9 entries

1. Structure (chapter titles not verified)
2. Six waves of health architecture: Ancient, Medieval, Renaissance, Nightingale, Minimalist Megahospital, Virtual Healthscape
3. The modernist hospital
4. The crisis of the modernist hospital
5. Visionary and utopian hospital designs
6. Reinventing the hospital
7. Reinventing the patient room
8. Architectural environments for the aged
9. Community care clinics
10. Themes and possible futures: health villages, home-based care, cyberclinics

Innovations in Hospital Architecture

Stephen Verderber

Publisher

Routledge

Edition

2010

ISBN-13

9780415777957

The sequel to the Yale volume: the hospital in an era of climate change and resource limits, a compendium of 100 planning and design considerations, and 28 built and unbuilt case studies grouped by hospital type.

Table of Contents8 entries

1. Part 1: Background
2. Introduction
3. Architecture for Health: A Brief History of Sustainability
4. The Evolving Role of Site, Landscape, and Nature
5. The Evolving Patient Room and PCU
6. The Evolving Role of Memory, Place, and Sustainability
7. Prognostications
8. Part 2: Design
9. Designing for Hospital-Based Care (100 planning and design considerations)
10. Part 3: Case Studies
11. 28 case studies: community hospitals, children's hospitals, rehabilitation and elderly care, regional medical campuses, visionary projects