Burnout

Health Management Glossary

Workforce and Leadership

Definition. Burnout is a work-related syndrome of emotional exhaustion, depersonalisation or cynicism, and reduced sense of personal accomplishment that results from chronic job stress.

Explanation

Maslach and colleagues described burnout as a response to chronic interpersonal stressors at work, shaped by workload, control, reward, community, fairness and values (Maslach et al., 2001). Health workers in oncology (Işıkhan et al., 2011) and emergency departments (Hamdan et al., 2026) show high levels, with differences across countries and professions.

Burnout harms staff health, increases turnover and is linked to lower quality and safety of care. Organisational interventions on workload and work design tend to be more effective than individual resilience training alone.

Related concepts

Work engagement Moral distress Turnover intention Job satisfaction Nurse staffing Second victim

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References

Balbay, Ö. A., Işıkhan, V., Balbay, E. G., Annakkaya, A. N., & Arbak, P. M. (2011). Burnout Status of Health Care Personnel Working in Oncology and their Coping Methods. HealthMED, 5 (4), 730–740

Hamdan, M., Erdem, R., Toraman, A., Ceylan, H., Rashed, A., & Jawabreh, B. (2026). Burnout among emergency department healthcare workers in Palestine and Türkiye: a cross-sectional comparative study. BMC Emergency Medicine.

Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397–422. https://doi.org/10.1146/annurev.psych.52.1.397

Cite this entry: Kurutkan, M. N. (2026). Burnout. In The Health Topics glossary. https://healthtopic.org/glossary/burnout/

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