Incident reporting system

Health Management Glossary

Patient Safety

Definition. An incident reporting system is a mechanism through which staff, and sometimes patients, report adverse events, near misses and unsafe conditions for analysis and learning.

Explanation

Reporting systems are a core component of risk identification in health care (Simsekler et al., 2018). They depend on culture: underreporting is common when staff fear blame or see no feedback. Artificial intelligence is now being applied to analyse free-text reports and detect patterns (Ferrara et al., 2024).

Reports alone do not measure harm rates; they are best used for learning and combined with other sources such as trigger tools and audits.

Related concepts

Near miss Just culture Patient safety culture Global Trigger Tool Root cause analysis (RCA)

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References

Ferrara, M., Bertozzi, G., Di Fazio, N., Aquila, I., Di Fazio, A., Maiese, A., Volonnino, G., Frati, P., & La Russa, R. (2024). Risk management and patient safety in the artificial intelligence era: A systematic review. Healthcare, 12 (5), 549. https://doi.org/10.3390/healthcare12050549

Simsekler, M. C. E., Ward, J. R., & Clarkson, P. J. (2018). Design for patient safety: a systems-based risk identification framework. Ergonomics, 61 (8), 1046–1064. https://doi.org/10.1080/00140139.2018.1437224

Cite this entry: Kurutkan, M. N. (2026). Incident reporting system. In The Health Topics glossary. https://healthtopic.org/glossary/incident-reporting-system/

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