Resilience engineering

Health Management Glossary

Patient Safety

Definition. Resilience engineering studies how systems anticipate, monitor, respond to and learn from changing conditions so that they keep functioning under expected and unexpected demands.

Explanation

In health care it shifts attention from counting failures to understanding how staff adapt work to make things go right, moving from Safety-I to Safety-II (Patterson & Deutsch, 2015). Ethnographic work shows how hospital teams adapt when demand and capacity are misaligned (Sanford et al., 2025).

The approach complements, rather than replaces, traditional error analysis.

Related concepts

Safety-II High reliability organization (HRO) Human factors Health system resilience

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References

Patterson, M., & Deutsch, E. S. (2015). Resilience engineering in healthcare: Moving from Safety-I to Safety-II. Safety Science, 79, 34-41.

Sanford, N., Lavelle, M., Markiewicz, O., Reedy, G., Rafferty, A. M., Darzi, A., & Anderson, J. E. (2025). Contextual influences on adaptation in four types of hospital teams: An ethnographic study. Applied Ergonomics, 128, 104529. https://doi.org/10.1016/j.apergo.2025.104529

Cite this entry: Kurutkan, M. N. (2026). Resilience engineering. In The Health Topics glossary. https://healthtopic.org/glossary/resilience-engineering/

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